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Jim worked in a steel distribution warehouse, operating a specially designed forklift that was supposed to be guided down the narrow aisle by rails. Late one evening, co-workers heard Jim’s scream. Running to his aid, they found his head pinned between the side of the forklift and the end of a shelf support. Unfortunately, Jim’s brain damage was permanent. Thorough investigation revealed both that the forklift repair company had put the operator controls in backwards and that the warehouse designer had improperly spaced the guide rails. Using a videotape settlement brochure to demonstrate how the case would be presented at trial, Marty Brigham led the legal team that achieved a $7.2 million settlement for Jim.